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    Marsiling-Yew Tee Town Council

    Main:

    Block 306A Woodlands Street 31, #02-00, Singapore 731306

    Branch:

    Block 563 Choa Chu Kang Street 52, #01-198, Singapore 680563

    Operation Hours:

    Operation Hours
    Mon-Fri: 8am-5pm
    Sat: 8am-1pm (First Saturday of the month)

    Finance Counters
    Mon-Fri: 8am-4:30pm
    Sat: 8am-12.30pm (First Saturday of the month)

    Phone:

    6430 7800

    FAX:

    6362 4822

    EMAIL:

    feedback@myttc.org.sg

    FACEBOOK:

    /@marsilingyewteetc
    INSTAGRAM:
    /marsilingyewteetc

    Getting Here

    Main Office

    Bus Services:

    Along Woodlands Avenue 3 (Opp / Next to Marsiling MRT Station)
    SMRT – 187, 856,935, 950, 960, 961, 963, 963E, 966

    Along Woodlands Avenue 1
    SMRT – 912
    SMRT– 187, 856,935, 950, 960, 961, 963, 963E, 966

    MRT Services:

    NS8 Marsiling (Red Line)

    Branch Office

    Bus Services:

    Buses 302, 979 from opposite Yew Tee Station (45329)
    alight at Blk 563 (45279)
    Bus 302 from Choa Chu Kang Interchange

    Bus 979 from Bukit Panjang Interchange
    alight at Blk 560 (45271)

    MRT Services:

    NS5 Yew Tee (Red Line)
    Walk from NS5 Yew Tee MRT station (Red Line)

    MRT Services:

    NS8 Marsiling (Red Line)

    MRT Services:

    NS5 Yew Tee (Red Line)
    Walk from NS5 Yew Tee MRT station (Red Line)
    Select to view contacts
    Organisation Issues Contact Details
    Municipal Services Office (MSO)

    Feedback on non-urgent municipal issues

    Download the OneService App to provide feedback:
    https://www.oneservice.gov.sg/
    Housing Development Board (HDB)
    • Defects within HDB unit
    • Corroded air-conditioner casings
    • Illegal parking at HDB car parks, loading/unloading bay, in front of rubbish collection centres
    • Un-neighbourly behaviours
    • Lease, tenancy, rental (sale/resale/subletting)
    • Housing finance
    • Provision of carpark lots, season parking
    • Renovation permits
    • Noise from neighbouring units, including renovation works
    • Upgrading programmes: HIP, LUP

    HDB Hub 480 Lorong 6 Toa Payoh
    Singapore 310480
    Main Tel: 6490 1111

    Branch Office Tel: 1800 225 5432
    Choa Chu Kang Branch Office
    Block 309 Choa Chu Kang A
    #07-01 Choa Chu Kang Centre Singapore 680309

    900, South Woodlands Drive #03-01 Woodlands Civic Centre Singapore 730900
    Utility Supply Interruptions
    • Electricity, gas, water supply interruption
    • Suspected gas leakage

    24/7 Electricity supply (SP PowerGrid)
    Tel: 1800 778 8888

    24/7 Gas supply (City Gas)
    Tel: 1800 752 1800

    24/7 Water supply (PUB)
    Tel: 1800 225 5782
    SMS: 70400

    Customer Service Centre (Woodlands)
    900 South Woodlands Drive
    #03-07 Woodlands Civic Centre
    Singapore 730900
    Singapore Police Force (SPF)
    • Crime, theft, burglary, trespassing, arson, vandalism, mischief, terrorism, public disorder
    • Suspicious characters loitering around vicinity
    • Locating missing persons
    • Noise disturbance in public areas after 10.30pm
    • Licensing permits for flying unmanned aircraft, public entertainment
    • Traffic matters

    Emergencies (24/7)
    999

    Police Hotline
    1800 255 0000

    Traffic Hotline
    6547 0000

    Emergency SMS
    71999

    Email: spf_feedback_unit@spf.gov.sg

    Choa Chu Kang NPC
    Address : No 20 Choa Chu Kang Street 52 #01-02 Singapore 689286
    Tel : 1800 765 9999

    Bukit Panjang North NPP
    Address : Blk 27 Marsiling Drive #01-237 Singapore 730027
    Tel : 1800 368 9999

    Marsiling NPP (e-Kiosk)
    Address : Blk 16 Marsiling Lane #01-183 Singapore 730016

    Woodlands West NPC
    Address: 1 Woodlands St 12 Singapore 738622
    Tel : 1800 363 9999

    Woodlands East NPC
    Address: 3 Woodlands Drive 63 Singapore 737890
    Tel: 1800 767 9999
    Singapore Civil Defence Force (SCDF)

    Fire, ambulance services

    Fire/ Ambulance emergency
    Tel: 995

    Ambulance non-emergency
    Tel: 1777
    SP Services Ltd
    • Application/ termination of utilities account
    • Billing & Meter Reading

    Tel: 1800 2222 333
    Email: customersupport@spgroup.com.sg
    City Gas Pte Ltd

    Enquiries on Gas Installation Appointment

    Tel: 1800-555 1661
    Community Mediation Centre (CMC)
    • Social, relational, community conflicts
    • Neighbour disputes, noise disturbances inside HDB unit or common corridor, dripping water from wet laundry, corridor obstruction

    45 Maxwell Road, #07-11 The URA Centre (East Wing), Singapore 069118
    Tel: 1800 225 5529
    To submit your feedback online, please click here.
    PA One Connect (For Private Estate residents only)

    Feedback on estate improvement or suggestions

    Tel: 81288331 / 81288332
    Organisation Issues Contact Details
    Agri-Food & Veterinary Authority of Singapore (AVA)
    • Stray animals
    • Feeding of pigeons
    • Animal-related issues: welfare, nuisance, licensing
    • Complaints on unleashed or un-muzzled dogs
    • Reporting of animal cruelty cases
    • Crows, bats, wild animals nuisance

    Tel: 1800 476 1600 (24/7)
    www.ava.gov.sg/feedback
    Department of Public Cleanliness (DPC)

    Cleaning of public areas: roads, drains, bus stops, vacant state lands

    Tel: 6225 5632
    https://www.nea.gov.sg/corporate-functions/feedback
    Land Transport Authority (LTA)
    • Illegal vehicle modifications
    • Obstruction of public roads by skip-bins, rubbish bins & other objects
    • Illegal parking along public roads & footways
    • Street lights or traffic lights
    • Road maintenance
    • Commuter facilities: road-side footpath, pedestrian crossings, overhead bridges, underground passes, bus stops
    • ERP & traffic conditions

    Tel: 1800 225 5582
    SMS: 77582
    Email: https://www.lta.gov.sg/feedback
    Marsiling-Yew Tee Town Council
    • Cleaning & maintenance of common areas: staircases, corridors, void decks, pavilions
    • Lift maintenance
    • Facilities booking for common spaces
    • Bulky removal
    • Landscaping & horticulture

    Tel: 6430 7800
    Email: feedback@myttc.org.sg
    Download the OneService App to provide feedback:
    https://www.oneservice.gov.sg/
    National Environment Agency (NEA)
    • Breeding of mosquito, rats, rodent, cockroach, fly
    • Illegal hawking
    • Hygiene in food establishments & food centres, public toilets
    • Air, noise, water, dust, smoke, soil, haze pollution
    • Littering at public places, high-rise littering
    • Smoking at prohibited common areas: lifts, lift lobbies, playgrounds & exercise areas, void deck, corridors, staircase landings, sheltered walkways, linkways, covered drop-off points
    • Recycling programme
    • Death-related: registration permit, cremation, burial, columbarium services

    Tel: 6225 5632
    https://www.nea.gov.sg/corporate-functions/feedback
    National Parks Board (NParks)
    • Road-side trees, turf, shrubbery or landscape
    • Maintenance of regional parks & park connectors
    • Apply for camping permit, park usage, BBQ Pit within regional parks

    Tel: 1800 471 7300
    Email: nparks_public_affairs@nparks.gov.sg
    Public Utilities Board (PUB)
    • Drainage & flash flood
    • Defective sewers & rehabilitation (used water)

    Tel: 1800 225 5782 (24/7)
    Email: pub_one@pub.gov.sg
    Singapore Land Authority (SLA)
    • Application to rent for temporary use of state land
    • Maintenance of state land, open fields for public use

    Tel: 1800 323 9829
    Email: SLA_enquiry@sla.gov.sg
    Organisation Issues Contact Details
    Community Clubs (CC)
    • Resident’s Committees (RC) matters
    • Registration & enquiry for PA classes

    Yew Tee Community Club
    20 Chua Chu Kang Street 52, #01-01, Singapore 689286
    Tel: 6769 3672
    Email: PA_YEWTEECC@pa.gov.sg

    Fuchun Community Club
    1 Woodlands Street 31,
    Singapore 738581
    Tel: 6365 6911
    Email: PA_FUCHUNCC@pa.gov.sg

    Marsiling Community Club
    100 Admiralty Road,
    Singapore 739980
    Tel: 6269 6768
    Email: PA_MARSILINGCC@pa.gov.sg

    Woodgrove Community Club
    Blk 353 Woodlands Avenue 1, #01-753,
    Singapore 730353
    Tel: 6366 9010 / 6366 2074
    North West Community Development Council
    • Caring, Healthy and Green Living Programmes
    • Corporate Social Responsibility Programmes
    • SkillsFuture Advice
    • Volunteering Opportunities

    900 South Woodlands Drive, #06-01, Woodlands Civic Centre, Singapore 730900
    Tel: 6248 5566
    Email: northwest_cdc@pa.gov.sg
    Social Service Offices (SSO)
    • Social & financial assistance
    • Low income, looking for job

    Tel: 1800 222 0000

    SSO @ Woodlands
    900 South Woodlands Drive
    #06-13 Woodlands Civic Centre
    Singapore 73090

    SSO @ Chua Chu Kang
    Blk 8A Teck Whye Lane Singapore 681008
    Organisation Issues Contact Details
    Woodlands Polyclinic

    Medical care

    10 Woodlands Street 31
    Singapore 738579
    Tel: 6355 3000
    Sports Centre
    • Sporting & leisure activities
    • Booking of sports facilities
    • Management of ActiveSG Gym, Tennis Centre, Sports Hall, Stadium, Street Soccer Court, Swimming Complex, nearby school fields

    Woodlands Sports Centre 2 Woodlands St 12
    Singapore 738620
    Tel: 6362 9100

    Choa Chu Kang Sports Centre
    1 Choa Chu Kang St 53
    Singapore 689236
    Tel: 6767 1735
    Tel: 6767 4576
    Select to view contacts
    Organisation:
    Municipal Services Office (MSO)    		 Issues:

    Feedback on non-urgent municipal issues

    		 Contact Details:

    Download the OneService App to provide feedback:
    https://www.oneservice.gov.sg/
    Organisation:
    Housing Development Board (HDB)    		 Issues:
    • Defects within HDB unit
    • Corroded air-conditioner casings
    • Illegal parking at HDB car parks, loading/unloading bay, in front of rubbish collection centres
    • Un-neighbourly behaviours
    • Lease, tenancy, rental (sale/resale/subletting)
    • Housing finance
    • Provision of carpark lots, season parking
    • Renovation permits
    • Noise from neighbouring units, including renovation works
    • Upgrading programmes: HIP, LUP
    		 Contact Details:

    HDB Hub 480 Lorong 6 Toa Payoh
    Singapore 310480
    Main Tel: 6490 1111

    Branch Office Tel: 1800 225 5432
    Choa Chu Kang Branch Office
    Block 309 Choa Chu Kang A
    #07-01 Choa Chu Kang Centre Singapore 680309

    900, South Woodlands Drive #03-01 Woodlands Civic Centre Singapore 730900
    Organisation:
    Utility Supply Interruptions    		 Issues:
    • Electricity, gas, water supply interruption
    • Suspected gas leakage
    		 Contact Details:

    24/7 Electricity supply (SP PowerGrid)
    Tel: 1800 778 8888

    24/7 Gas supply (City Gas)
    Tel: 1800 752 1800

    24/7 Water supply (PUB)
    Tel: 1800 225 5782
    SMS: 70400

    Customer Service Centre (Woodlands)
    900 South Woodlands Drive
    #03-07 Woodlands Civic Centre
    Singapore 730900
    Organisation:
    Singapore Police Force (SPF)    		 Issues:
    • Crime, theft, burglary, trespassing, arson, vandalism, mischief, terrorism, public disorder
    • Suspicious characters loitering around vicinity
    • Locating missing persons
    • Noise disturbance in public areas after 10.30pm
    • Licensing permits for flying unmanned aircraft, public entertainment
    • Traffic matters
    		 Contact Details:

    Emergencies (24/7)
    999

    Police Hotline
    1800 255 0000

    Traffic Hotline
    6547 0000

    Emergency SMS
    71999

    Email: spf_feedback_unit@spf.gov.sg

    Choa Chu Kang NPC
    Address : No 20 Choa Chu Kang Street 52 #01-02 Singapore 689286
    Tel : 1800 765 9999

    Bukit Panjang North NPP
    Address : Blk 27 Marsiling Drive #01-237 Singapore 730027
    Tel : 1800 368 9999

    Marsiling NPP (e-Kiosk)
    Address : Blk 16 Marsiling Lane #01-183 Singapore 730016

    Woodlands West NPC
    Address: 1 Woodlands St 12 Singapore 738622
    Tel : 1800 363 9999

    Woodlands East NPC
    Address: 3 Woodlands Drive 63 Singapore 737890
    Tel: 1800 767 9999
    Organisation:
    Singapore Civil Defence Force (SCDF)    		 Issues:

    Fire, ambulance services

    		 Contact Details:

    Fire/ Ambulance emergency
    Tel: 995

    Ambulance non-emergency
    Tel: 1777
    Organisation:
    SP Services Ltd    		 Issues:
    • Application/ termination of utilities account
    • Billing & Meter Reading
    		 Contact Details:

    Tel: 1800 2222 333
    Email: customersupport@spgroup.com.sg
    Organisation:
    City Gas Pte Ltd    		 Issues:

    Enquiries on Gas Installation Appointment

    		 Contact Details:

    Tel: 1800-555 1661
    Organisation:
    Community Mediation Centre (CMC)    		 Issues:
    • Social, relational, community conflicts
    • Neighbour disputes, noise disturbances inside HDB unit or common corridor, dripping water from wet laundry, corridor obstruction
    		 Contact Details:

    45 Maxwell Road, #07-11 The URA Centre (East Wing), Singapore 069118
    Tel: 1800 225 5529
    To submit your feedback online, please click here.
    Organisation:
    PA One Connect (For Private Estate residents only)    		 Issues:

    Feedback on estate improvement or suggestions

    		 Contact Details:

    Tel: 81288331 / 81288332
    Organisation:
    Agri-Food & Veterinary Authority of Singapore (AVA)    		 Issues:
    • Stray animals
    • Feeding of pigeons
    • Animal-related issues: welfare, nuisance, licensing
    • Complaints on unleashed or un-muzzled dogs
    • Reporting of animal cruelty cases
    • Crows, bats, wild animals nuisance
    		 Contact Details:

    Tel: 1800 476 1600 (24/7)
    www.ava.gov.sg/feedback
    Organisation:
    Department of Public Cleanliness (DPC)    		 Issues:

    Cleaning of public areas: roads, drains, bus stops, vacant state lands

    		 Contact Details:

    Tel: 6225 5632
    https://www.nea.gov.sg/corporate-functions/feedback
    Organisation:
    Land Transport Authority (LTA)    		 Issues:
    • Illegal vehicle modifications
    • Obstruction of public roads by skip-bins, rubbish bins & other objects
    • Illegal parking along public roads & footways
    • Street lights or traffic lights
    • Road maintenance
    • Commuter facilities: road-side footpath, pedestrian crossings, overhead bridges, underground passes, bus stops
    • ERP & traffic conditions
    		 Contact Details:

    Tel: 1800 225 5582
    SMS: 77582
    Email: https://www.lta.gov.sg/feedback
    Organisation:
    Marsiling-Yew Tee Town Council    		 Issues:
    • Cleaning & maintenance of common areas: staircases, corridors, void decks, pavilions
    • Lift maintenance
    • Facilities booking for common spaces
    • Bulky removal
    • Landscaping & horticulture
    		 Contact Details:

    Tel: 6430 7800
    Email: feedback@myttc.org.sg
    Download the OneService App to provide feedback:
    https://www.oneservice.gov.sg/
    Organisation:
    National Environment Agency (NEA)    		 Issues:
    • Breeding of mosquito, rats, rodent, cockroach, fly
    • Illegal hawking
    • Hygiene in food establishments & food centres, public toilets
    • Air, noise, water, dust, smoke, soil, haze pollution
    • Littering at public places, high-rise littering
    • Smoking at prohibited common areas: lifts, lift lobbies, playgrounds & exercise areas, void deck, corridors, staircase landings, sheltered walkways, linkways, covered drop-off points
    • Recycling programme
    • Death-related: registration permit, cremation, burial, columbarium services
    		 Contact Details:

    Tel: 6225 5632
    https://www.nea.gov.sg/corporate-functions/feedback
    Organisation:
    National Parks Board (NParks)    		 Issues:
    • Road-side trees, turf, shrubbery or landscape
    • Maintenance of regional parks & park connectors
    • Apply for camping permit, park usage, BBQ Pit within regional parks
    		 Contact Details:

    Tel: 1800 471 7300
    Email: nparks_public_affairs@nparks.gov.sg
    Organisation:
    Public Utilities Board (PUB)    		 Issues:
    • Drainage & flash flood
    • Defective sewers & rehabilitation (used water)
    		 Contact Details:

    Tel: 1800 225 5782 (24/7)
    Email: pub_one@pub.gov.sg
    Organisation:
    Singapore Land Authority (SLA)    		 Issues:
    • Application to rent for temporary use of state land
    • Maintenance of state land, open fields for public use
    		 Contact Details:

    Tel: 1800 323 9829
    Email: SLA_enquiry@sla.gov.sg
    Organisation:
    Community Clubs (CC)    		 Issues:
    • Resident’s Committees (RC) matters
    • Registration & enquiry for PA classes
    		 Contact Details:

    Yew Tee Community Club
    20 Chua Chu Kang Street 52, #01-01, Singapore 689286
    Tel: 6769 3672
    Email: PA_YEWTEECC@pa.gov.sg

    Fuchun Community Club
    1 Woodlands Street 31,
    Singapore 738581
    Tel: 6365 6911
    Email: PA_FUCHUNCC@pa.gov.sg

    Marsiling Community Club
    100 Admiralty Road,
    Singapore 739980
    Tel: 6269 6768
    Email: PA_MARSILINGCC@pa.gov.sg

    Woodgrove Community Club
    Blk 353 Woodlands Avenue 1, #01-753,
    Singapore 730353
    Tel: 6366 9010 / 6366 2074
    Organisation:
    North West Community Development Council    		 Issues:
    • Caring, Healthy and Green Living Programmes
    • Corporate Social Responsibility Programmes
    • SkillsFuture Advice
    • Volunteering Opportunities
    		 Contact Details:

    900 South Woodlands Drive, #06-01, Woodlands Civic Centre, Singapore 730900
    Tel: 6248 5566
    Email: northwest_cdc@pa.gov.sg
    Organisation:
    Social Service Offices (SSO)    		 Issues:
    • Social & financial assistance
    • Low income, looking for job
    		 Contact Details:

    Tel: 1800 222 0000

    SSO @ Woodlands
    900 South Woodlands Drive
    #06-13 Woodlands Civic Centre
    Singapore 73090

    SSO @ Chua Chu Kang
    Blk 8A Teck Whye Lane Singapore 681008
    Organisation:
    Woodlands Polyclinic    		 Issues:

    Medical care

    		 Contact Details:

    10 Woodlands Street 31
    Singapore 738579
    Tel: 6355 3000
    Organisation:
    Sports Centre    		 Issues:
    • Sporting & leisure activities
    • Booking of sports facilities
    • Management of ActiveSG Gym, Tennis Centre, Sports Hall, Stadium, Street Soccer Court, Swimming Complex, nearby school fields
    		 Contact Details:

    Woodlands Sports Centre 2 Woodlands St 12
    Singapore 738620
    Tel: 6362 9100

    Choa Chu Kang Sports Centre
    1 Choa Chu Kang St 53
    Singapore 689236
    Tel: 6767 1735
    Tel: 6767 4576